Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

TexPIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, TexPIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, TexPIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

Forum: Why reward polluters with tax credits?

Three years ago, when oil was still spurting into the Gulf and BP was touting the billions of dollars it set aside for claims and the cleanup, the oil giant was also preparing to deduct the price of the disaster as an “ordinary and necessary” cost of doing business.

BP managed to write off the cost of its $32 billion cleanup and collect a $10 billion federal tax windfall for the spill.

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Private Loans, Public Complaints

The current debt on private student loans in the United States is estimated at $165 billion. Here in Texas student borrowers carry an average of $22,000 in debt. The Consumer Financial Protection Bureau is collecting complaints on those private student loans.

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Report | TexPIRG Education Fund | Consumer Protection

Big Banks, Big Complaints

This report is the first of several that will review complaints to the CFPB nationally and on a state-by-state basis. In this report we explore consumer complaints about bank accounts and services with the aim of uncovering patterns in the problems consumers are experiencing with their banks.

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News Release | TexPIRG | Consumer Protection

Survey Finds Dangerous Toys on Store Shelves

Dangerous or toxic toys can still be found on America’s store shelves, according to Texas Public Interest Research Group’s 27th annual Trouble in Toyland report.

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Report | TexPIRG Education Fund | Consumer Protection

Trouble in Toyland 2012

The 2012 Trouble in Toyland report is the 27th annual TexPIRG survey of toy safety. In this report, TexPIRG provides safety guidelines for consumers when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards.

> Keep Reading

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