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News Release | U.S. PIRG | Consumer Protection

CFPB Issues Record $100 Million Fine on Wells Fargo For "Beyond Outrageous" Sales Practices

On September 8 the CFPB announced a record $100 million civil penalty plus consumer restitution against Wells Fargo, among the  nation’s largest banks, for a series of unfair and abusive sales practices by “thousands” of employees that included opening “secret” accounts for “hundreds of thousands” of existing customers, solely to meet sales goals to receive financial incentives. The CFPB action was joined by simultaneous orders announced by the U.S. Office of the Comptroller of the Currency (OCC) ($35 million civil penalty) and the City of Los Angeles ($50 million civil penalty). Our statement follows.

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News Release | U.S. PIRG Education Fund | Consumer Protection

Report: Analysis of Payday Complaints Reveals Need for Stronger Federal Protections

Consumer complaints about payday loans to the Consumer Financial Protection Bureau (CFPB) show a critical need for strengthening the agency’s proposed rule to rein in payday loans and other high-cost lending, according to a report released today by the U.S. PIRG Education Fund.

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Report | TexPIRG Education Fund | Consumer Protection

Predatory Loans & Predatory Loan Complaints

This is the seventh in a series of reports that review complaints to the Consumer Financial Protection Bureau. In this report, we explore consumer complaints about predatory loans, categorized in the database as payday loans, installment loans, and auto title loans.

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Blog Post | Consumer Protection

Good news! CFPB Adding Consumer Ratings of Company Responses to Complaint Database | Ed Mierzwinski

The CFPB is making a good public consumer complaint database better. In 2015, the CFPB added optional consumer narratives, or stories, to its public consumer complaint database, giving other consumers, researchers and even other firms a new way to help study complaint patterns. Now, it will give consumers a chance to “rate the company’s handling of his or her complaint on a one-to-five scale and provide a narrative description in support of the rating.”

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News Release | U.S. PIRG | Public Health

More Than 350,000 Urge KFC to Prevent Abuse of Antibiotics in Its Chicken Supply

Today, representatives from the U.S. Public Interest Research Group (U.S. PIRG), the Natural Resources Defense Council (NRDC) and the Food Animals Concern Trust (FACT) will deliver more than 350,000 petitions from consumers nationwide to Kentucky Fried Chicken’s (KFC) headquarters in Louisville, while calling on the nation’s largest fried chicken chain to end the routine use of antibiotics by chicken producers in its supply chain. The petition signatures were also collected by the Center for Science in the Public Interest and CREDO Action. 

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News Release | TexPIRG | Higher Ed

Interest Rate Hike Threatens College Affordability, Will Lead to 20% Increases in Cost of College Next Year

Today, TexPIRG, the Young Invincibles, the Center for American Progress, and Campus Progress released a joint report on the looming threat of a major hike in the federal student loan interest rate. If Congress fails to act by July 1, the interest rate for Direct Subsidized Stafford Loan will double, rising to 6.8 percent. 7.4 million American students will see the interest rates on their student loans double, effectively raising the average cost of college by over $1,000 for millions of students and their families.

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News Release | TexPIRG | Budget

Offshore Tax Havens Cost Average Texas Taxpayers $467 a Year, Each Texas Small Business $2,085

With tax day approaching, a new TexPIRG study, Picking Up the Tab: Average Citizens and Small Businesses Pay the Price for Offshore Tax Havens, found that the average Texas taxpayer in 2011 would have to shoulder an extra $467 tax burden to make up for revenue lost from corporations and wealthy individuals shifting income to offshore tax havens. The report additionally found that the average additional tax burden shouldered by Texas small businesses added up to $2085 due to the “offshoring” of profits by large corporations.

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News Release | TexPIRG Education Fund | Transportation

New Report: Long-Term Drop in How Much People Drive, Youth Desire More Transportation Options

A new report released today by the Texas Public Interest Research Group (TexPIRG) Education Fund and Frontier Group demonstrates that Americans have been driving less since the middle of last decade.

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News Release | TexPIRG | Budget

Texas First in Transparency

Texas received an “A” and ranks first in the nation when it comes to government spending transparency, according to Following the Money 2012: How the States Rank on Providing Online Access to Government Spending Data, the third annual report of its kind by the Texas Public Interest Research Group (TexPIRG).

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