Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

TexPIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, TexPIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, TexPIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

KVUE: Trouble in Toyland: dangerous, toxic toys found in local stores

Many people are getting ready to go shopping this Friday, one of the busiest shopping days of the year. Before you head out, a consumer interest group has a warning about what toys to stay away from.

> Keep Reading
News Release | TexPIRG | Consumer Protection

Dangerous Chemical Companies Put Millions of Texans at Risk

A new Texas Public Interest Research Group (TexPIRG) report, Chemical Insecurity: America’s most dangerous companies and the multimillion dollar campaign against common sense solutions, identifies the 14 chemical companies that endanger the most Americans in the event of a chemical release.  These companies also spent more than 70 million dollars lobbying and bankrolling the campaigns of the Members of Congress on the committees that oversee chemical security policy.

> Keep Reading
Report | TexPIRG | Consumer Protection

Chemical Insecurity

Across the United States, thousands of industrial facilities use and store hazardous chemicals in large quantities that pose major risks to their neighbors.  More than 100 of these facilities would each put at least one million people at risk of injury or death in the event of a chemical release.

> Keep Reading
Report | TexPIRG | Consumer Protection

Pulp Fiction

Across the country, pulp and paper mills,  petroleum refineries, chemical plants and  other industrial facilities use and store large  amounts of hazardous chemicals that could be  released in the event of an accident or  terrorist attack.  Releases at these chemical  facilities could endanger thousands or even  millions of people working and living in  nearby communities.  According to the  Environmental Protection Agency (EPA),  more than 100 facilities each would endanger  at least one million people in a worst-case  chemical release.  Another 3,000 facilities each  would endanger at lea

> Keep Reading
News Release | TexPIRG | Consumer Protection

Technologies Can Eliminate Chemical Hazards At Pulp And Paper Mills

Pulp and paper mills that use chlorine or chlorine dioxide to whiten paper needlessly endanger more than 5.7 million people, according to a new report released today by the Texas Public Interest Research Group.

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News Release | U.S. PIRG

The Veterans and Consumers Fair Credit Act (VCFCA) was reintroduced in the House Committee on Financial Services on Monday. This bill would limit interest rates on loans and go a long way toward protecting consumers, including veterans, who are often victimized by predatory lenders.

Blog Post

Even with the knowledge I’ve gained working as a consumer advocate for several years, getting my finances in order has been a work in progress. 

Blog Post

Until recently, I did not have estate and end-of-life planning in mind, but it was the natural next step in my quest to be a responsible adult, with a nudge from the existential threat of the COVID-19 pandemic.

Blog Post

Advance directives are legal instructions that include a living will (different from a regular will) and a health care proxy. In them, you state what treatments you do or don’t want at the end of your life and who you want making health care decisions for you if you can’t. 

Blog Post

Before listening to In Case You Get Hit By a Bus, I didn’t know about insurance that covers the costs of long-term care, such as home health care or nursing home care, for people who need assistance with daily living activities. 

Consumer Protection

The FCC is starting to fight back against robocalls

Research found that, despite the FCC's recent action, phone companies aren't doing enough to block spoofed calls and scam calls, despite a new law.

 

Consumer Protection

'Trouble in Toyland' report helps parents avoid potential toy hazards

TexPIRG Education Fund has released its annual "Trouble in Toyland" report to help identify potentially dangerous toys as many Americans begin gift shopping for the holiday season. This year poses an extra challenge to the many parents working from home during the pandemic while trying to keep kids of multiple ages busy with safe activities.

 

Consumer Protection

Auto Loan Complaints Rise

A review of complaints to the Consumer Financial Protection Bureau’s (CFPB) Consumer Complaint Database reveals a sharp spike in consumer complaints about auto purchasing, leasing and finance since the beginning of the pandemic.

 

Consumer Protection

As the pandemic goes on, consumer complaints continue at a record pace

A U.S. PIRG Education Fund analysis has found that since March 2020, public consumer complaints at the federal Consumer Financial Protection Bureau have skyrocketed, setting a new monthly record each month. During this period, one in five complaints concerning mortgages, student loans or vehicle financing has mentioned the coronavirus crisis.

 
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TexPIRG is part of The Public Interest Network, which operates and supports organizations committed to a shared vision of a better world and a strategic approach to social change.