Consumer Protection Updates

Report | TexPIRG Education Fund and Frontier Group | Solid Waste

Trash in America: Moving from Destructive Consumption to a Zero-Waste System

Texas’ recycling rate of 22% is well below the 34% national average, according to a Trash in America:  Moving from Destructive Consumption to a Zero-Waste System, a new TexPIRG report detailing the effects of overconsumption in America, including water contamination, air pollution, habitat destruction, and global warming. The report also examines how good policies can minimize the proliferation of waste and incentivize reduction, repairs, reuse, recycling, and composting. 

News Release | TexPIRG Education Fund | Solid Waste

Austin Leads Major Texas Cities in Recycling Rate, Statewide Rate Lags Behind National Average

AUSTIN – Texas’ recycling rate of 22% is well below the 34% national average, according to a Trash in America:  Moving from Destructive Consumption to a Zero-Waste System, a new TexPIRG report detailing the effects of overconsumption in America, including water contamination, air pollution, habitat destruction, and global warming. The report also examines how good policies can minimize the proliferation of waste and incentivize reduction, repairs, reuse, recycling, and composting.

News Release | US PIRG Education Fund | Consumer Protection

CONSUMER GUIDE RELEASED FOR VALENTINE'S DAY: RESEARCH SHOWS SOME LIPSTICKS CONTAIN HARMFUL CHEMICALS

We should be able to trust that the products we buy are safe — especially ones our families use every day, applied directly to our lips. However, today U.S. PIRG Education Fund released a consumer guide entitled “Kiss Off,” which contains examples of lipsticks, lip balms, and children’s lip products which contain ingredients linked to cancer, hormone disruption, and reproductive problems. Popular brands such as Maybelline, L'Oréal, and ChapStick made the list.

Report | US PIRG Education Fund | Public Health

Kiss Off: A Consumer's Guide to Saying "No" to Toxic Lip Products

Lip products are used by most Americans every day. In fact, 81 percent of women and 39 percent of men use lipstick or lip balm products. Unfortunately, the ingredients in these products are barely regulated, and many major brands use toxic chemicals in these products. This consumer guide includes some potentially dangerous examples and a few “safer” alternative products that do not contain these toxic ingredients. With so many lip products that contain toxic chemicals, it is hard for the average consumer to know what is safe to use and what is not.

News Release | TexPIRG | Solid Waste

After Apple Slows Phones, Interest In Repair Spikes in Texas

A new survey released by TexPIRG shows that interest in additional phone repair options surged as battery issues with iPhones made headlines.

Findings show that we throw out 33,300 phones each day in Texas, highlighting need for expanded access to repair.

AUSTIN, TEXAS -- A new survey released today by TexPIRG, “Recharge Repair,” found a surge in consumer demand for phone repair following the revelation Apple was slowing phones with older batteries. “Recharge Repair” identifies the barriers to battery replacement and phone repair that add to long repair delays for consumers. The findings support the need for Right to Repair reforms to grant consumers and third parties access to the parts and tools to repair cell phones and other electronics.

Among the findings were:

-       We surveyed 164 independent repair businesses nationally who reported a 37% increase in weekly battery replacement service requests since Dec. 20

-       Self-repair interest surged as well – traffic from Texas residents to iPhone battery repair instructions went up 141%. 14,297 people from Texas viewed instructions in between Dec. 20 and Jan. 22

-       eWaste is a growing concern. Texas throws out an estimated 33,300 cell phones per day, our share of the 141 million phones tossed each year.

“We should be free to fix our stuff,” said Bay Scoggin, TexPIRG director. “We should be working to reduce needless waste – repairing things that still have life -- but companies use their power to make things harder to repair. This survey shows that people are clearly looking for more options to repair their phones.”

News Release | TexPIRG Education Fund | Consumer Protection

32nd Annual “Trouble in Toyland” Survey Finds Dangerous Toys on Store Shelves

Austin – Stores nationwide are still offering dangerous and toxic toys this holiday season and, in some cases, ignoring explicit government safety regulations in the process, according to Texas Public Interest Research Group (TexPIRG) Education Fund’s 32nd annual Trouble in Toyland report. The survey of potentially hazardous toys found that, despite recent progress, consumers must still be wary when shopping for children’s gifts.

The report exposes fidget spinners full of lead, inadequately-labeled toys and balloons that pose a choking hazard, and data-collecting toys that may violate children’s privacy and other consumer protection laws. We also provide a list of toys that have been recalled over the past year.

“We should be able to trust that the toys we buy are safe. However, until that’s the case, toy buyers need to watch out for common hazards when shopping for children’s presents,” said Bay Scoggin, TexPIRG Director.

Trouble in Toyland: Dangerous toys in stores

Our Director, Bay Scoggin, was on KVUE Daybreak this morning, bright and early, at 630, letting mom's and dad's know which toys to avoid this holiday season.

News Release | TexPIRG Education Fund | Consumer Protection

Equifax Breach Puts Millions at Risk of New ID Theft

The Equifax breach affecting over 140 million Americans appears to be the largest of its kind and is beyond troubling. The types of stolen information, including social security numbers and dates of birth, can be used to commit new account identity theft against all of these people. Additionally, stolen credit cards affecting over 200,000 people in this breach can also be used to commit existing account identity theft. 

Equifax should alert all affected people to the benefits of credit freezes and offer them to all Americans for free of charge with all three major national credit bureaus. For people who don’t want credit freezes, Equifax should offer free credit monitoring for an unlimited amount of time.

News Release | TexPIRG | Consumer Protection

Harvey Victims Threatened by Scams and Unfair Insurance Practices

AUSTIN—The Texas Public Interest Research Group (TexPIRG) is warning consumers against potential scams and is advising consumers to take advantage of the resources available to them online from various legal groups.

TexPIRG notes FEMA has announced that homeowners and renters are getting robocalls telling them their flood premiums are past due. In order to have coverage for Hurricane Harvey, consumers are told they need to submit a payment immediately.

Report | TexPIRG Education Fund | Consumer Protection

Medical Debt Malpractice

Millions of Americans are contacted by debt collectors every year over debt related to medical expenses. "Medical Debt Malpractice" is the latest (9th) in our series based on analysis of complaints in the Consumer Financial Protection Bureau's public complaint database. The report demonstrates that the CFPB is a critical agency protecting consumers against unfair financial practices and needs to be defended against special interest attacks.

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Tell your senators to oppose the “Financial CHOICE Act,” which would gut Wall Street reforms and destroy the Consumer Financial Protection Bureau as we know it.

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