Consumer Protection Updates

News Release | TexPIRG | Consumer Protection

New Guide Helps Consumers Get Great Deals on Refurbished Electronics

This holiday season, you can pay even less than you would on Black Friday for electronics, if you buy them used and refurbished. “Fixed for the Holidays” helps consumers purchase used items with confidence -- detailing what to buy, how to know if you are getting a good deal and where to shop.

“Not only can you save 20 percent or more by shopping refurbished, buying used products is better for the environment and cuts waste,” added Bay Scoggin, TexPIRG Director. “It’s a win-win for the person getting the electronics and his or her community.”

Our guide, published at www.TexPIRG.org/feature/usp/fixed-for-the-holidays has tips that help consumers buy refurbished products.

Report | TexPIRG | Consumer Protection

Fixed for the Holidays

Why Shop Refurbished?

Black Friday prices year-round: You can usually find great deals on used electronics, getting something that’s like-new, but for a sizable discount. Technically, the minute you open a new device, it becomes used, so the difference between a used and new item can be negligible. You can get an item that’s close to new at prices lower than Black Friday deals.

Buying used is a greener choice: Buying used gifts is better for the environment. Most of the environmental damage from our electronics comes from the manufacturing process.

News Release | TexPIRG Education Fund | Consumer Protection

Popular toys contain toxics and other hazards

This holiday season, watch out for dangerous and toxic toys. TexPIRG’s 33rd annual Trouble in Toyland report found toxic amounts of boron in slime products and a failure by Amazon to appropriately label choking hazards. Boron can cause nausea, vomiting and other health issues.

“No one should worry about whether or not the toy they’re buying is toxic or dangerous. But in 2018, we’re still finding hazards in some of the most popular toys. Toy manufacturers must do better to ensure their products are safe before they end up in children’s hands and mouths,” said Bay Scoggin, TexPIRG Director.

Report | TexPIRG Education Fund and Frontier Group | Solid Waste

Trash in America: Moving from Destructive Consumption to a Zero-Waste System

Texas’ recycling rate of 22% is well below the 34% national average, according to a Trash in America:  Moving from Destructive Consumption to a Zero-Waste System, a new TexPIRG report detailing the effects of overconsumption in America, including water contamination, air pollution, habitat destruction, and global warming. The report also examines how good policies can minimize the proliferation of waste and incentivize reduction, repairs, reuse, recycling, and composting. 

News Release | TexPIRG Education Fund | Solid Waste

Austin Leads Major Texas Cities in Recycling Rate, Statewide Rate Lags Behind National Average

AUSTIN – Texas’ recycling rate of 22% is well below the 34% national average, according to a Trash in America:  Moving from Destructive Consumption to a Zero-Waste System, a new TexPIRG report detailing the effects of overconsumption in America, including water contamination, air pollution, habitat destruction, and global warming. The report also examines how good policies can minimize the proliferation of waste and incentivize reduction, repairs, reuse, recycling, and composting.

News Release | US PIRG Education Fund | Consumer Protection

CONSUMER GUIDE RELEASED FOR VALENTINE'S DAY: RESEARCH SHOWS SOME LIPSTICKS CONTAIN HARMFUL CHEMICALS

We should be able to trust that the products we buy are safe — especially ones our families use every day, applied directly to our lips. However, today U.S. PIRG Education Fund released a consumer guide entitled “Kiss Off,” which contains examples of lipsticks, lip balms, and children’s lip products which contain ingredients linked to cancer, hormone disruption, and reproductive problems. Popular brands such as Maybelline, L'Oréal, and ChapStick made the list.

Report | US PIRG Education Fund | Public Health

Kiss Off: A Consumer's Guide to Saying "No" to Toxic Lip Products

Lip products are used by most Americans every day. In fact, 81 percent of women and 39 percent of men use lipstick or lip balm products. Unfortunately, the ingredients in these products are barely regulated, and many major brands use toxic chemicals in these products. This consumer guide includes some potentially dangerous examples and a few “safer” alternative products that do not contain these toxic ingredients. With so many lip products that contain toxic chemicals, it is hard for the average consumer to know what is safe to use and what is not.

News Release | TexPIRG | Solid Waste

After Apple Slows Phones, Interest In Repair Spikes in Texas

A new survey released by TexPIRG shows that interest in additional phone repair options surged as battery issues with iPhones made headlines.

Findings show that we throw out 33,300 phones each day in Texas, highlighting need for expanded access to repair.

AUSTIN, TEXAS -- A new survey released today by TexPIRG, “Recharge Repair,” found a surge in consumer demand for phone repair following the revelation Apple was slowing phones with older batteries. “Recharge Repair” identifies the barriers to battery replacement and phone repair that add to long repair delays for consumers. The findings support the need for Right to Repair reforms to grant consumers and third parties access to the parts and tools to repair cell phones and other electronics.

Among the findings were:

-       We surveyed 164 independent repair businesses nationally who reported a 37% increase in weekly battery replacement service requests since Dec. 20

-       Self-repair interest surged as well – traffic from Texas residents to iPhone battery repair instructions went up 141%. 14,297 people from Texas viewed instructions in between Dec. 20 and Jan. 22

-       eWaste is a growing concern. Texas throws out an estimated 33,300 cell phones per day, our share of the 141 million phones tossed each year.

“We should be free to fix our stuff,” said Bay Scoggin, TexPIRG director. “We should be working to reduce needless waste – repairing things that still have life -- but companies use their power to make things harder to repair. This survey shows that people are clearly looking for more options to repair their phones.”

News Release | TexPIRG Education Fund | Consumer Protection

32nd Annual “Trouble in Toyland” Survey Finds Dangerous Toys on Store Shelves

Austin – Stores nationwide are still offering dangerous and toxic toys this holiday season and, in some cases, ignoring explicit government safety regulations in the process, according to Texas Public Interest Research Group (TexPIRG) Education Fund’s 32nd annual Trouble in Toyland report. The survey of potentially hazardous toys found that, despite recent progress, consumers must still be wary when shopping for children’s gifts.

The report exposes fidget spinners full of lead, inadequately-labeled toys and balloons that pose a choking hazard, and data-collecting toys that may violate children’s privacy and other consumer protection laws. We also provide a list of toys that have been recalled over the past year.

“We should be able to trust that the toys we buy are safe. However, until that’s the case, toy buyers need to watch out for common hazards when shopping for children’s presents,” said Bay Scoggin, TexPIRG Director.

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