Consumer Protection Updates

News Release | TexPIRG Education Fund | Consumer Tips

How to refund concert tickets, prevent ID theft during COVID-19

AUSTIN-- In the midst of the novel coronavirus (COVID-19) pandemic, American consumers are experiencing numerous public health and financial challenges, including virus-related scams, fake products promising cures and price gouging. To help address concerns as they arise, TexPIRG Education Fund is publishing new tip guides each week to help people navigate this crisis.

News Release | TexPIRG Education Fund | Consumer Tips

How to save money and make safer online purchases during COVID-19

In the midst of the novel coronavirus (COVID-19) pandemic, American consumers are experiencing numerous public health and financial challenges, including virus-related scams, fake products promising cures and price gouging. To help address concerns as they arise, TexPIRG Education Fund is publishing new tip guides each week to help consumers navigate this crisis.

What does the stimulus check mean to you?

By | Lauren Banister
Democracy Associate

This week marks the first week that people will start seeing the $1,200 stimulus check in their bank accounts as a result of the CARES Act passed last month. This made me wonder -- now that people are starting to see this financial stimulus in their bank accounts, how do they plan to use it?

News Release | TexPIRG Education Fund | Consumer Protection

9 Texas legislators demand Amazon, other online marketplaces end coronavirus price gouging

A bipartisan group of nine Texas legislators are calling on the country’s top online marketplaces to crack down on price gouging amidst the novel coronavirus (COVID-19) outbreak. Together, 346 legislators representing 45 states, joined TexPIRG Education Fund in sending a letter Tuesday urging Amazon, Craigslist, eBay, Facebook and Walmart to quickly implement preventative measures on their platforms to ensure that consumers don’t get taken advantage of during this public health crisis. Less than two weeks ago, 33 attorneys general sent a similar letter to the same companies.

“We believe you have an ethical obligation and patriotic duty to help your fellow citizens in this time of need by doing everything in your power to stop price gouging in real-time,” the letter reads, in part.

Since the beginning of the outbreak, the cost of critical health supplies has spiked dramatically on online platforms. An analysis last month from the U.S. PIRG Education Fund found that existing monitoring on Amazon’s platform was not preventing significant price hikes. In particular, the cost of most hand sanitizers and masks rose at least 50 percent higher than the 90-day average. Since then, more than 335,000 Americans have signed PIRG’s petition calling on Amazon to protect consumers from price gouging.

News Release | TexPIRG Education Fund | Public Health

Governor worries about coronavirus spread, advocates offer solution

As the coronavirus continues to spread across Texas and the nation, advocacy groups and health professionals sent a letter today to Governor Abbott asking him to protect state employees by requiring non-essential state employees to switch to telework.

Today, Governor Abbott expressed concern over compliance with his measures to curb the spread of the novel coronavirus. Yet as Texans across the state adjust to telework, online school and social distancing there were several reported instances of pressure from state agencies for employees to go into their office or field or take vacation time.

“Governor Abbott must lead by example and deliver a clear message that requiring remote work can save lives,” says Lauren Banister, TexPIRG Associate. “While we don’t know the extent of the problem, we are disappointed to see that any state employee has to choose between their job and public health.” 

News Release | TexPIRG Education Fund | Consumer Protection

Attorneys general demand online marketplaces end coronavirus price gouging

Texas Attorney General Ken Paxton did not join in the call to the country’s top online marketplaces to crack down on price gouging amidst the novel coronavirus (COVID-19) outbreak. A bipartisan group of 33 attorneys general, led by Pennsylvania Attorney General Josh Shapiro along with co-leading Attorneys General Hector Balderas (NM), William Tong (CT), and T.J. Donovan (VT), sent a letter today urging the companies -- Amazon, Craigslist, eBay, Facebook and Walmart -- to quickly implement preventative measures on their platforms to ensure that consumers don’t get taken advantage of during this public health crisis.

Updated Student Resources during COVID-19 Pandemic

By | Lauren Banister
Democracy Associate

As the second week of spring break begins, I wanted to update the student resources I sent last week and give you some ways to help others during this unprecedented moment. 

As you know, on March 30th, all classes will resume online and students who live on campus are asked to move out throughout this week. 

Here are a few resources to turn to if you need them:

Today, TexPIRG joined in the calls for leadership from Texas' Secretary of State. With the pandemic spreading and social distancing remaining one of our most powerful tools to curtail the spread of the virus, advocacy groups want the Secretary to step up and provide guidance to counties across the state on how to conduct remote voting, or vote-by-mail. 

We are proud to stand with such a distinguished group of organizations and individuals pushing for the public interest, in this case, our right to fully participate in our democracy without endangering ourselves and others. No one should have to choose between their right to vote and their health or the health of others.

The spread of coronavirus across the country is a serious threat to our health and financial security. We here at TexPIRG are working from home and wishing everyone health, calm, and plenty of hand-washing.

During this time, we must ensure that consumers are protected from those who would take advantage of the pandemic situation and that everyone has access to what they need to stay healthy and prevent the spread of this disease. 

The changes occurring to our daily lives and the whole country is overwhelming. We’ll get through it by working together, so we wanted to offer some information on what TexPIRG is working on.

Advocacy group asks Governor to send employees home

By | Bay Scoggin
State Director

 As the coronavirus continues to spread across Texas and the nation, the Texas Public Interest Research Group (TexPIRG) today issued a call for Governor Abbott to require all non-essential state employees to work from home. Many schools, businesses and local governments have taken such  strong measures to reduce unnecessary contact and contain the spread of the disease. 

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