Updates

News Release | TexPIRG | Consumer Protection

1600 Texans Complain of Aggressive Tactics to Collect Medical Debt

Medical debt collectors often employ aggressive tactics and attempt to collect debt from the wrong customers – putting consumers' credit records at risk, according to the consumer advocacy group TexPIRG. Since 2013 more than 1600 Texans have submitted medical debt complaints to the Consumer Financial Protection Bureau (CFPB) with Commonwealth Financial Systems being the most complained about company.

Report | TexPIRG Education Fund | Consumer Protection

Predatory Loans & Predatory Loan Complaints

This is the seventh in a series of reports that review complaints to the Consumer Financial Protection Bureau. In this report, we explore consumer complaints about predatory loans, categorized in the database as payday loans, installment loans, and auto title loans.

Report | Budget

Following the Money 2016

Texas Comptroller Glenn Hegar scores receives an "A-" in this year's annual report on online transparency. Texas' high score is due, in part, to recent State innovations implemented by Comptroller Hegar. 

Report | TexPIRG | Consumer Protection

Trouble in Toyland

For 30 years, TexPIRG Education Fund has conducted an annual survey of toy safety, which has led to over 150 recalls and other regulatory actions over the years, and has helped educate the public and policymakers on the need for continued action to protect the health and wellbeing of children.

News Release | TexPIRG | Consumer Protection

30th Annual Survey Finds Dangerous Toys on Store Shelves

Dangerous or toxic toys can still be found on America’s store shelves, according to TexPIRG (Public Interest Research Group) Education Fund’s 30th annual Trouble in Toyland report. The survey of potentially hazardous toys found that, despite recent progress, consumers must still be wary when shopping this holiday season.

Report | TexPIRG | Consumer Protection

Why You Should Get a Security Freeze before Your Information is Stolen

If and when someone does steal enough of your information to commit any form of identity theft (new account financial identity theft, theft of medical services, theft of tax refunds, etc.) there is really only one type of identity theft that you can stop before it happens: New account identity theft, where someone opens a new account in your name.

News Release | TexPIRG | Consumer Protection

TexPIRG Recommends Staying Away From Paid Monitoring Services as FTC announces LifeLock settlement

Credit monitoring and other services that are usually offered to data breach victims and other concerned consumers do nothing to prevent identity theft; they only detect certain types of fraud after it has occurred. 

Report | TexPIRG | Consumer Protection

Why You Should Get a Security Freeze before Your Information is Stolen

If and when someone does steal enough of your information to commit any form of identity theft (new account financial identity theft, theft of medical services, theft of tax refunds, etc.) there is really only one type of identity theft that you can stop before it happens: New account identity theft, where someone opens a new account in your name.

Report | TexPIRG Education Fund | Consumer Protection

The Unfriendly Skies

It seems as if every consumer has an airline problem story—how they were trapped on the tarmac, tricked by fees, missed their connection, or lost their bag. What many consumers don’t know is that they have a number of new rights as well as a right to complain, both to the airline and to the government. This report tracks five years of consumer complaints and highlights which airlines received the most complaints and what kinds of complaints were most common.

Report | TexPIRG Education Fund | Public Health

A Year of Progress

As of 2013, 90% of the corn and 93% of the soy grown in the U.S. are GMO varieties, and by the mid-2000s, 87% of the domestic canola crop was genetically modified. Despite USDA and FDA regulations leaving consumers in the dark, many companies have been responding independantly to the overwhelming consumer support for GMO labeling.

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