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Our team of researchers uncover the facts; our staff bring our findings to the public, through the media as well as one-on-one interactions; and our advocates are bringing the voice of the public to the halls of power on behalf of consumers.
An Independent Voice For Consumers
TexPIRG is a consumer group that stands up to powerful interests whenever they threaten our health and safety, our financial security, or our right to fully participate in our democratic society.
For decades, we’ve stood up for consumers, countering the influence of big banks, insurers, chemical manufacturers and other powerful special interests.
Americans are not hearing about food recalls, and that communication breakdown is having serious repercussions for public health. For example, less than two years ago, people kept getting sick for months after 12 million pounds of Salmonella-contaminated beef was recalled. The pattern has repeated for other recalls even when news outlets have publicized warnings from food safety agencies.
A new report finds that most grocery stores -- which should be some of the best sources for consumers to learn about recalls -- don’t make it easy for consumers to find. TexPIRG Education Fund’s Food Recall Failure: Will your supermarket warn you about hazardous food? scorecard gave a failing grade to 84 percent of the nation’s 26 largest supermarket chains. Chains receiving a failing grade include HEB,and Whole Foods. Shoppers can search for their grocery store on the organization’s website.
“Supermarkets should be our best recall notification system, but instead, we found that shoppers must go on a nearly impossible scavenger hunt to learn if they’ve purchased contaminated food,” said Bay Scoggin, TexPIRG Education Fund Director. “Stores already use modern technology to track customers, place products, and target us with ads. There’s no reason why they can’t also keep us healthy.”
U.S. PIRG assessed supermarkets on publicly available information about whether they tell customers about the following: recall policies, in-store notification, and direct customer notification. Findings include:
● 22 out of 26 stores failed to adequately inform the public about recall notification efforts, how to sign up for direct notifications, or where to find in-store postings. Only Harris Teeter, Kroger, Smith’s and Target received a passing grade.
● 58 percent of stores reported some program to directly notify consumers about recalls through email or phone. Of those 15 stores, only eight made it clear how customers could participate, how the system works, or what information is included in warnings.
● Not a single store provided information online about whether recall notices are posted at customer service desks, checkout counters, or store shelves.
Congress must hold companies accountable for failing to protect condumers' confidential information.
It’s common-sense: If something you own breaks, you should be able to fix it. But manufacturers don’t see it that way. Instead, they use a set of tactics to block independent repair because they want consumers to have to come to them to do repairs. Right to Repair made considerable progress in 2019, and just a little over a month into 2020, we’re seeing continued momentum.
On Wednesday, the full U.S. House is expected to vote on a credit reporting reform package, HR 3621, the Comprehensive CREDIT Act. Meanwhile, a PIRG analysis finds that half of all complaints to the CFPB in 2019 concerned credit reporting and the most-complained about companies, in the entire database, were the so-called Big 3 credit bureaus.
Contaminated food, from Tyson's chicken strips containing chunks of metal to E. coli-laden romaine lettuce, posed a serious danger to Americans’ health in 2019. TexPIRG Education Fund crunched last year’s numbers for its How Safe Is Our Food? report and found that while recalls for produce and processed food have fallen 34 percent since 2016, recalls for meat and poultry have increased slightly since then -- and are up 65 percent since 2013.
“Consumers shouldn't have to worry that their next bite might sicken or kill them, especially when food safety agencies leave so many solutions in the pantry,” said TexPIRG Director Bay Scoggin. “Our analysis suggests that when commonsense protections are implemented, our food gets safer.”
From chicken with chunks of metal to romaine lettuce with E. coli, our new report shows contaminated food continues to threaten the health of millions of Americans.
January 15th marked the 10th anniversary of the Supreme Court's Citizens United ruling, widely blamed for opening the floodgates to special interest spending in our elections. U.S. legislators joined PIRG and other pro-democracy organizations to decry the ongoing harm caused by the ruling—and to highlight the growth of the pro-reform movement.
If you had a product in your home that the government knew could cause injury or death, you'd expect the government to warn you, right? Surprisingly, that's not the case for the Consumer Product Safety Commission. The "Safety Hazard and Recall Efficiency Information Act" seeks to change that.
The Trump administration's Consumer Financial Protection Bureau just appointed a new task force on consumer law — but according to senior director of PIRG's federal consumer program, Ed Mierzwinski, this task force isn't set up to be on the side of consumers. "It is a task farce," he said.
Your donation supports TexPIRG's work to stand up for consumers on the issues that matter, especially when powerful interests are blocking progress.