Consumer Protection

News Release | US PIRG Education Fund | Consumer Protection

FTC settles first case against VoIP provider for allowing illegal robocalls

This FTC settlement must be a wake-up call to phone service providers so they do more to protect consumers. If not, the FTC must be vigilant in going after companies that enable the immoral practice of preying on consumers. And the FCC should require providers to block spoofed calls that we all know are scams.

Choosing the best way to pay: Cash, credit cards, debit cards, P2P, checks or online payments

Cash has long been king. That hasn’t changed during the pandemic, despite the push by some merchants to discourage customers from paying with cash.

If you’re behind on your mortgage payments, here are some tips

If you’re struggling to keep up with your mortgage payments, you’re far from alone. More than 8% of homeowners with a mortgage are at least 30 days behind. And this doesn’t count the millions of people scrambling to pull together enough money to pay their mortgage only two or three weeks late every month. 

Is your mortgage forbearance ending?

Maybe you or a loved one are among the 30 million people who lost a job in the spring because of the COVID-19 pandemic. Or maybe you’re one of the 18 million who no longer receives an extra $600 a week in unemployment. Or maybe you’ve taken a pay cut.

Is your mortgage forbearance ending?

By | Teresa Murray
Consumer Watchdog

If the COVID-19 pandemic affects your ability to pay, here’s what you need to know

If you’re behind on your mortgage payments, here are some tips

By | Teresa Murray
Consumer Watchdog

Good news: You may still be able to request a forbearance because of COVID-19

News Release | TexPIRG | Consumer Protection

New Data Suggests Coronavirus Windfall for Texas Auto Insurance Companies

Six leading consumer advocacy groups joined together today, calling on the Texas Department of Insurance to take action to ensure Texas families are not charged excessive automobile insurance during the COVID-19 crisis. Texas Appleseed, TexPIRG, and Texas Watch encouraged the department to conduct a comprehensive review of auto rates and use existing statutory authority to disapprove any rates found to be excessive. 

Texas Appleseed released a new policy report entitled COVID-19 Pandemic Should Not Be Profit Boon for Texas Auto Insurers detailing how many auto carriers have fallen short on refunds and credits as Texans continue to drive less during the COVID-19 pandemic. 

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